Thank you for choosing STS Rise Above, a proud subsidiary of Sunita Traders. We are committed to ensuring that your experience with us is smooth and hassle-free, including the delivery of your sports equipment. Please read our shipping policy for detailed information about how we handle orders and shipping:

Shipping Destinations

We currently ship to locations within India and select international destinations. For international orders, please contact our support team to confirm service availability in your area.

Processing Time

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • For custom or bulk orders, processing time may take longer, and you will be notified accordingly.

Shipping Charges

  • Shipping charges are calculated based on the weight, size, and destination of your order.
  • Free shipping may be available for select orders within India based on promotions or order value. Details of such offers will be displayed during checkout.

Delivery Timeline

  • Domestic Orders: Delivery is expected within 5-10 business days after dispatch.
  • International Orders: Delivery timelines may vary depending on the destination and shipping carrier, typically ranging from 10-20 business days.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email or SMS to monitor the delivery status in real time.

Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact us immediately at info@stsriseabove.com with your order details. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

Customs and Duties (For International Orders)

For international shipments, customs duties, taxes, or import fees (if applicable) are the responsibility of the customer. Please check with your local customs office for details.

Contact Us

If you have any questions or concerns regarding your order or our shipping policy, please reach out to us at:

  • Email: info@stsriseabove.com
  • Hours of Operation: Monday to Saturday, 9:00 AM – 6:00 PM

Thank you for choosing STS Rise Above. We’re dedicated to helping you achieve your sports and fitness goals with the best products and reliable service!